교환/반품
교환/반품 안내
교환 및 반품이 가능한 경우
- 수령하신 제품이 주문하신 제품과 다른 제품이 배송이 되었을 경우.
* 수령하신 날을 기준으로 24시간 이내에 고객센터 또는 게시판으로 문의 부탁드립니다.
* 3일 이내에 반송 조치를 취해주셔야 합니다. (왕복교환: 60.000원 반품: 30,000원의 비용이 발생합니다.)
교환 및 반품이 불가능한 경우
- 물품 수령 후 24시간이 지났을 경우.
- 고객님의 부주의로 인해 상품이 훼손된 경우.
- 고객님의 사용 또는 일부 소비에 의하여 상품의 가치가 현저히 감소한 경우.
- 시간의 경과에 의하여 재판매가 곤란할 정도로 상품 등의 가치가 현저히 감소한 경우.
- 복제가 가능한 상품등의 포장을 훼손한 경우. (자세한 내용은 Q/A 게시판, 카카오톡 상담을 이용해 주시기 바랍니다.)
환불안내
제품의 특성상 비트몰 에서는 원칙적으로 환불이 되지 않습니다.
단, 결제후 불가피하게 제품의 품절 사유로 배송이 불가할 시 100% 전액 환불해드립니다.(운영자가 직접 구매자님께 통보)
제품 특성상 단순 변심에 의한 환불은 절대로 안되니 신중한 구매 부탁드립니다.
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![[HERMES-에르메스] 델라 카발레리아 미니 백](http://bt-mall.com/data/item/1753712300/thumb-7ZmU66m07Lqh7LKY20250719215005_100x100.png)
![[ROLEX-롤렉스] Daytona-데이토나](http://bt-mall.com/data/item/1747647472/thumb-thumb7ZmU66m07Lqh7LKY20250624111346_600x600_100x100.png)
![[LOUIS VUITTON-루이비통] 코스메틱 파우치](http://bt-mall.com/data/item/1746686934/thumb-7ZSE66CI7KCg7YWM7J207IWY1_100x100.jpg)
![[DIOR-디올] 레볼루션 팔찌](http://bt-mall.com/data/item/1749799112/thumb-22_100x100.png)
![[SAINT LAURENT-생로랑] 가죽벨트](http://bt-mall.com/data/item/1749020725/thumb-7Lqh7LKY_100x100.png)
![[BURBERRY-버버리] 크레스트 미듐 토트백](http://bt-mall.com/data/item/1747965902/thumb-IMG_9011_100x100.jpg)
![[ROLEX-롤렉스] Lady Datejust-레이디 데이저스트](http://bt-mall.com/data/item/1747747018/thumb-thumb7ZmU66m07Lqh7LKY20250624111346_600x600_100x100.png)
![[ROLEX-롤렉스] Day-DateII -데이데이트II 41](http://bt-mall.com/data/item/1747641058/thumb-thumb7ZmU66m07Lqh7LKY20250624111346_600x600_100x100.png)
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![[ROLEX-롤렉스] Daytona-데이토나](http://bt-mall.com/data/item/1747656967/thumb-thumb7ZmU66m07Lqh7LKY20250624111346_600x600_100x100.png)
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