교환/반품
교환/반품 안내
교환 및 반품이 가능한 경우
- 수령하신 제품이 주문하신 제품과 다른 제품이 배송이 되었을 경우.
* 수령하신 날을 기준으로 24시간 이내에 고객센터 또는 게시판으로 문의 부탁드립니다.
* 3일 이내에 반송 조치를 취해주셔야 합니다. (왕복교환: 60.000원 반품: 30,000원의 비용이 발생합니다.)
교환 및 반품이 불가능한 경우
- 물품 수령 후 24시간이 지났을 경우.
- 고객님의 부주의로 인해 상품이 훼손된 경우.
- 고객님의 사용 또는 일부 소비에 의하여 상품의 가치가 현저히 감소한 경우.
- 시간의 경과에 의하여 재판매가 곤란할 정도로 상품 등의 가치가 현저히 감소한 경우.
- 복제가 가능한 상품등의 포장을 훼손한 경우. (자세한 내용은 Q/A 게시판, 카카오톡 상담을 이용해 주시기 바랍니다.)
환불안내
제품의 특성상 비트몰 에서는 원칙적으로 환불이 되지 않습니다.
단, 결제후 불가피하게 제품의 품절 사유로 배송이 불가할 시 100% 전액 환불해드립니다.(운영자가 직접 구매자님께 통보)
제품 특성상 단순 변심에 의한 환불은 절대로 안되니 신중한 구매 부탁드립니다.
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![[HERMES-에르메스] 이즈미르(Izmir) 샌들](http://bt-mall.com/data/item/1754901565/thumb-7ZmU66m07Lqh7LKY20250810083115_100x100.png)
![[LOUIS VUITTON-루이비통] 컬러 블라썸 롱 귀걸이](http://bt-mall.com/data/item/1749979359/thumb-1818321220_content_1_100x100.jpg)
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![[PRADA-프라다] 테크니컬 코튼 맨투맨](http://bt-mall.com/data/item/1761452263/thumb-7ZmU66m07Lqh7LKY20251023182215_100x100.png)
![[VALENTINO-발렌티노] 스트랩 크리스털 힐](http://bt-mall.com/data/item/1783229775/thumb-20231006_145738_100x100.png)
![[ROLEX-롤렉스] submariner -서브마리너 데이트](http://bt-mall.com/data/item/1747556604/thumb-thumb7ZmU66m07Lqh7LKY20250623221358_600x600_100x100.png)
![[BOTTEGA-보테가베네타] 디아고 지퍼 메신저백](http://bt-mall.com/data/item/1758076104/thumb-7ZmU66m07Lqh7LKY20250906175718_100x100.png)
![[LOUIS VUITTON-루이비통] 사이드 트렁크 MM](http://bt-mall.com/data/item/1770520664/thumb-7ZmU66m07Lqh7LKY20260202164013_100x100.png)
![[CHANEL-샤넬] 샌들 G46488](http://bt-mall.com/data/item/1783347995/thumb-20231006_145738_100x100.png)
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